Enrollment Policy
Welcome to Vision Film School! This document explains how to enroll in our courses, your rights regarding refunds, and how we handle your personal information. By using our website (visionfilmschool.com) or enrolling in a course, you agree to these policies.
1. Course Enrollment
• To enroll, complete the registration form and provide accurate personal information.
• All course fees must be paid in full before the course starts.
• Course places are only confirmed once payment is received.
• Payment is made securely via third-party platforms (e.g., PayPal). We do not store your card details.
2. Refunds & Cancellations
Student Cancellations:
• More than 10 days before the course starts: Full refund minus a £20 admin fee.
• 7–10 days before the course starts: 50% refund.
• Less than 7 days before the course or after it starts: No refund.
• No refunds will be provided for partial attendance or partial access once the course has started.
School Cancellations:
• If Vision Film School cancels a course, you may choose a full refund or transfer to another course of equal value.
Special Circumstances:
• Refunds due to illness or emergencies may be considered on a case-by-case basis. Proof may be requested.
How to Request a Refund:
• Send your request in writing to ukvisionfilmschool@gmail.com
• Approved refunds are processed via the original payment method within 14 business days.
3. Course Attendance & Conduct
• Attend on time and participate actively.
• Disruptive behavior may result in removal from the course without a refund.
• Some courses may have prerequisites or equipment requirements; please check the course description before enrolling.
4. Intellectual Property
• All course materials (videos, tutorials, guides and resources) remain the property of Vision Film School.
• Materials are for personal learning only; copying, distribution, or commercial use without permission is prohibited.
5. Privacy & Personal Data
• We collect personal information (such as your name, email address, phone number, and course details) for the purposes of administration, communication, and issuing certificates.
• We do not sell your personal data. Limited sharing with trusted third-party service providers may occur where necessary to manage bookings or process payments.
• Your personal data is stored securely and retained for up to 12 months, unless a longer retention period is required by law.
• You have rights under the UK GDPR, including the right to access, correct, erase, or restrict the processing of your data, and to object to certain uses.
For full details, see our Privacy Policy.
6. Security
• We take data security seriously and use technical measures to prevent unauthorized access or loss.
• Payments are handled through secure third-party providers.
7. Changes to This Policy
• Vision Film School may update this policy to reflect legal changes, new services, or improved practices.
• The latest version is always available on our website.
8. Governing Law
• These Terms and Policies are governed by the laws of England and Wales.
• Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.